Why recruiters choose NWM

A payroll relationship your team can work with.

Our directors have worked in recruitment, so we understand the pressure around a new starter and the questions that land with your consultants. We agree how referrals, registration updates and payment queries will be handled, so your team knows the next step.

With more than two million contractor payments made, NWM brings substantial payment experience to the relationship.

Hours worked

Revenue generated

Successful clients

Team members

Umbrella and CIS options

We invoice the agency/client for the completed work. Once we’ve received this payment, we’ll deduct our margin and tax as required and get you paid.

Contact us for advice and support and begin your partnership with the experts you can trust.

Onboarding and ongoing support

Help your contractors feel informed from the start.

We explain the registration process, check the required information and help workers understand their payment arrangements. During the assignment, our team provides a route for questions about payments, statements and changes.

A check-in after week one. Then every four weeks.

Every worker paid through NWM is included in our courtesy-call programme, covering Umbrella and CIS. We call after the first week we pay them and every four weeks while they use us, to check how things are going. Workers also have a direct route to our team for help.

Before we start working together, we’ll agree how your team makes referrals, the relevant cut-offs and how queries are escalated.

Ask us about training for your team on our services and the questions workers raise. We can also talk through the updates and support available to your agency.

Onboarding and ongoing support

Help your contractors feel informed from the start.

NWM is FCSA accredited for Umbrella and CIS, and SafeRec certified for its Umbrella payroll. SafeRec independently audits payslips using data from our payroll system, with checks against HMRC data. Ask us about our accreditation, payroll audit reports and the information available to support your supplier due diligence.

For payments from 6 April 2026, HMRC can recover umbrella PAYE underpayments from the agency that contracts with the end client, or the end client where no agency is involved. FCSA accreditation and SafeRec certification support your checks; they do not remove those responsibilities.

What should your team ask to see?

  • Current accreditation and the entities and services it covers.
  • How payroll is checked, what audit information is available and how questions are followed up.
  • How registration, payment deadlines and escalation work for your agency.

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Cyber Essentials
FCSA Accredited Member CIS
FCSA Accredited Member Umbrella
SafeRec
Contracting Awards 2025
Contracting Awards 2026
ISO 9001

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Whether you want to look after specific areas yourself, or you’d rather leave it all to us, NWM will tailor an option that fits you.

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Clear pay information, a personal portal and people who can explain the details. And, for eligible active Umbrella employees and CIS subcontractors, NWM My Rewards adds personalised rewards to the relationship.

Workers can earn points through qualifying activity and share reward preferences, from meals out to sport and family experiences. Our brochure helps your consultants explain the programme accurately.

NWM My Rewards is subject to eligibility, qualifying criteria, programme rules, reward availability and terms and conditions.

What the programme offers

1

Points and milestones

Earn points from qualifying payroll and loyalty milestones.

2

Personalised rewards

Share your preferences to help shape relevant rewards.

3

Referral rewards and offers

Earn more by referring colleagues and through selected campaigns.

Recruiter Testimonials

4.9 / 5

Loved by 500+ employees nationwide

4.9 / 5

Loved by 500+ employees nationwide

Tell us about your agency, the workers you support and what you need from a payroll partner. Our partnerships team will get in touch to discuss the next steps.

Need help deciding? Check out our Services

4.9 / 5

Loved by 500+ employees nationwide

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