Independent checks

FCSA accredited. SafeRec certified.

Our Umbrella service is assessed against FCSA’s compliance codes. SafeRec adds independent payslip audits using data from our payroll system. Together, they give you evidence behind our standards and a way to check them.

Benefits and employment protections

NWM is your employer while you work on assignments. You receive an employment contract, paid holiday and statutory entitlements where the qualifying conditions are met. Eligible employees are enrolled into a workplace pension.

We’ll explain your holiday-pay arrangements, how to request leave and who to contact if you’re unwell or your circumstances change.

Need help deciding? Check out our Services

How Umbrella pay works

From the rate you’re quoted to the pay you receive.

It’s essential you know what’s going on when it comes to your finances and obligations.

Your assignment rate is the amount paid to NWM by the agency. It funds your pay, NWM’s margin and employment costs, including employer National Insurance and applicable employer pension contributions and levy. Holiday-pay treatment also affects the breakdown.

Your gross pay is then subject to employee deductions such as Income Tax, National Insurance and any applicable pension or student loan deductions. What remains is your take-home pay.

Our illustration shows these stages separately. Ask us about any line that needs explaining.

How Umbrella pay works

Your payslip is only the start of the conversation.

We send a text when your payment has been made, and your pay statement is available in your personal portal. We’ll also make a courtesy call after the first week we pay you, then every four weeks while you use NWM. For help with a figure or a change of assignment, contact our team.

Cyber Essentials
FCSA Accredited Member CIS
FCSA Accredited Member Umbrella
SafeRec
Contracting Awards 2025
Contracting Awards 2026
ISO 9001

Questions before joining

Eligible Umbrella employees can take part in NWM My Rewards. Explore the programme, qualifying activity and personalised reward ideas.

The rewards route

1

Qualifying payroll is processed through NWM.

2

You earn points and build towards loyalty milestones.

3

Choose rewards and experiences you actually value.

Get a Pay Illustration

A pay illustration is a personalised estimate showing a worker how their quoted assignment rate translates into gross pay and estimated take-home pay.